Laptop Battery,Toshiba Battery,Compaq Battery, HP Laptop Battery,Laptop Memory-->F.A.Q
We have the largest range of Laptop Batteries and AC Adapters in Australia. We carry Battery Chargers and AC Adapters for over 20,000 different laptops.All our laptop batteries,laptop adapters,battery chargers are shipped from Alexandria NSW 2015 Sydney.
1. The New
Battery Isn't Charging. Is it defective battery ?
New
batteries are shipped in a discharged condition or with very low capacity and
must charged before use. We generally recommend an overnight charge
(approximately twelve hours). Refer to the user's manual for charging
instructions. Rechargeable batteries should be cycled (fully charged and then
fully discharged) three to five times initially to allow them to reach their
full capacity. (Note: it is normal for a battery to become warm to the touch
during charging and discharging).
Note:
New batteries are hard for the device to charge;
they have never been fully charged and are therefore "unformed". Sometimes the
device's charger will stop charging a new battery before it is fully charged. If
this happens, remove the battery from the device and then reinsert it. The
charge cycle should begin again. This may happen several times during the first
battery charge. Don't worry; it's perfectly normal.
2. How to discharge and charge laptop battery ?
A
typical charge and discharge cycle is as follow:
1. Install your newly
purchased battery into your laptop
2. Disconnect the AC adapter and use your
laptop until it itself shuts down. In this situation, the battery is fully
discharged.
3. Connect the AC adapter and your battery should start
charging.
4. Charge until the battery is full.
Repeat this charge and
discharge cycle a few times and your battery pack will be conditioned to perform
at full capacity.
Note: Please do not overdischarge and overcharge your
battery.
3. How to discharge and charge camera battery
?
(1).Place the battery in your camera until it itself turns
off. In this situation ,the battery is fully discharged.
(2).Take out your
battery and slide it into your battery charger.
(3). Connect your charger
with power to fully charge the battery. It is normal for a new battery that
battery indicator shows 100% capacity in 10 to 15 minutes. Please keep charging
until there are no time left for charging.
(4). Fully charged and fully
discharged or "cycled" as much as five times to condition them into performing
at full capacity.
Note: Our battery can not be charged with
your camera directly. Please charge the battery with our battery charger .
4. If your battery can not charge with our battery charger, what is
matter with the charger?
I think there is some electrical
contact problem in your charger and you can fix it yourself in a few
minutes.
(1). Remove your charger from the DC adapter.
(2). There are
two hooks at the bottom of the charger.
(3). Your can release the top
charging plate by pushing the hooks with two fingers.
(4). The top charging
plate will release from the top.
(5). At the bottom of the charging plate,
there will be three metallic contacts.
(6). Try pulling all the contacts so
that it will avoid the bad connection.
(7). Slowly re-insert the charging
plate to the charging base.
(8). Re-connect the DC adapter and your charger
should work.
Good luck and if there is still other problem, please don't
hesitate to send us a mail again.
5. What does the light indicator
mean when charging battery ?
(1).Plug the AC power adapter in a
wall outlet.
(2). Connect the AC Power adaptor supplied with charger to the
DC in jack.
(3). "Status" indicator shows RED when the charger is ready and
"Charger" indicator shows flashing Green when waiting for battery pack.
(4).
Slide battery pack in the charger and "Charger" indicator goes RED when
charging.
(5). "Charger" indicator show RED and GREEN alternatively when
battery pack has more than 90% charged.
(6).When the battery pack is fully
charged, the "Charger" indicator shows a steady green.
(7). After the battery
pack fully charged, slide the battery pack out.
(8). Unplug DC power,
"CHARGE" and "STATUS" indicators go out.
6. How to reply to customers
if we sent them defective merchandise with price below US$30.00
?
We are very sorry for the quality problem of the
merchandise.
Please keep the defective merchandise and you do not need to
send it back to us.We will send good merchandise to you at once.
If you
require further help, please feel free to contact us.
7.How to reply to customer if we sent
incorrect charger to them?
We are very
sorry for the mistake by our shipping department.
Please keep the charger you
received and do not return back to us.
We will send the correct adapter plate
(the top plastic part) to you at once. You can install the adapter plate into
the charger base yourself.
If you require further help, please feel free to
contact us.
8.The laptop
battery still reports 7 minutes of life when it is 100% charged, but the battery
actually lasted about 2.5 hours. Are the internal electronics of this battery
(the part that reports status ) are okey ?
New laptop battery has a self recognise process for the
first time charge . After using a period of time, it will become normal.
Please set the minimum capacity for the computer to turn off in the power
meter management. Disconnect the AC adapter and use your laptop until the
battery is fully discharged. Then connect your ac adapter to fully charge the
battery. Fully discharge and fully charge the battery or cycled about 3 to 4
times to condition the battery to its full capacity.
9. What are
smart batteries?
Smart batteries have internal circuitry which
monitors the battery condition which is displayed on a fuel gauge to indicate
the remaining charge .
10. If your camera keeps asking
for a info lithium battery and then turns off, what should you do
?
Thanks for your interest in our product .
Our fulfill
centre will issue RMA number to you. Please paste the RMA number on the outside
of the package and send back the battery to us as our instruction. We will
replace another battery after receiving the return battery or refund battery
price to you ( not including shipping)
Should you need any other help, please
feel free to contact us.
11. What is memory effect?
A condition that
occurs when a battery is charged to the same level several times consecutively.
The battery develops a chemical "memory" of that level and will not allow a
charging past that point. You can avoid this through several complete discharge
and recharge cycles.
12.
We often meet this question "I have discharged the battery to zero volts, and
fully discharge and fully charge as your instruction, but the battery can not
charge to 100% capacity." It is involved with overdischarge and overcharge
.
Our battery pack is made up of several cells. If you
discharge the battery to zero, what will most likely happen is that one or more
of the cells will "reverse" because they are weaker than the other cells. The
reversed cell begins to accept a "backwards" charge from the other better
charged cells around it. This will kill the battery. So we should stop the
discharge at one point, rather than letting the pack slump down to zero volts.
In the meantime, when the battery is at its full capacity, we should not
plug the AC adapter to trickle charge the battery. It will overcharge the
battery.
Note: Overdischarge and overcharge the battery will damage the
battery.
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